It would be awesome but Irina doesn't work for VS, she's with Intimisissi (gah.. it's late and I'm thinking I spelled that wrong).
Intimissimi. I can spell it, but I haven't got a clue how to pronounce it.
I've been having the same problem. With all the problems I've been having with my internet connection the past week or so, I'm glad to know that the problem with BZ isn't just me. Hopefully it will all get sorted out soon.