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Hi,

 

i noticed that I stopped receiving notifications for the threads I follow. I checked my settings and they seem to be in order - is there some way to fix this?

 

thank you,

19 hours ago, 2048 said:

1EDACB9A-7C80-447E-8D6C-004D4740282F.png C91C0376-5251-4193-8775-2F56C061AEB3.png 335771FF-5DCA-4276-A86A-C634161D08FD.png

 

 

So I took a look and it looks like  you may have added us as spam? Maybe you can try whitelisting the [email protected] and see if that makes a difference?

 

Event Details
reason
554 5.7.1 [internal] recipient address was suppressed due to customer policy
template_version
0
friendly_from
subject
Megan Williams
ip_pool
shared
sending_domain
bellazon.com
rcpt_tags
type
bounce
num_retries
0
bounce_class
25
raw_rcpt_to
g*********@gmail.com
recv_method
esmtp
rcpt_to
g*******@gmail.com
transmission_id
13058112555894686
rcpt_meta
message_id
00006554cb5c36f546a9
initial_pixel
true
recipient_domain
gmail.com
event_id
13058112604969063
routing_domain
gmail.com
sending_ip
52.26.188.119
raw_reason
554 5.7.1 [internal] recipient address was suppressed due to customer policy
error_code
554
template_id
smtp_13058112555894686
customer_id
41555
injection_time
2019-05-02T20:34:45.000Z
msg_size
13603
timestamp
2019-05-02T20:34:46.000Z
  • 5 months later...

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